Welcome to the You Me & The Community
Support Centre
We’re here to ensure you have the best possible experience connecting, learning, and engaging with our community.
If you have any questions or need assistance, please reach out using the details below. Our friendly support team is ready to help.
Contact Us
support@ymcommunity.com.au
Response Time
Within 1–2 business days
Operating Hours
Monday – Friday, 9 AM to 5 PM (AEST)
Frequently Asked Questions
How do I access my account?
Log in using the same email address you used to sign up. If you’ve forgotten your password, you can reset it from the login page.
How do I join a community or course?
Once you’re logged in, you’ll see available communities and courses in your dashboard. Select the one you’d like to join and start exploring.
I can’t see my progress or content
Try logging out and back in. If the issue continues, please contact us at support@ymcommunity.com.au with your account details.
App Feedback
We’re constantly improving the You Me & The Community experience. If you find a bug, have a suggestion, or want to share feedback, please email us directly — your input helps shape future updates.
Community Guidelines
To help everyone enjoy their experience:
- Be kind and respectful in all discussions.
- Avoid posting spam, advertising, or self-promotion.
- Report any inappropriate behaviour or content to our team.
Legal
Privacy Policy: https://ymcommunity.com.au/wpautoterms/privacy-policy/
Terms & Conditions: https://ymcommunity.com.au/wpautoterms/terms-and-conditions/
Important Notes:
- This page is dedicated to user assistance and app support only.
- It does not contain or link to any pricing, offers, or purchase-related content.
- Please contact us directly if you have any account or access-related concerns.