You Me and the Community FAQs

Drop in Support

  • Can you assist children and adults with a disability?

    Yes. We have experience providing services to people of all ages. We are an approved NDIS provider.

  • What level of training do your staff have?

    All staff providing hands on care have a certificate 3 or 4 in a relevant field as a minimum qualification. All nurses have current registration. Every member of our team completes annual compulsory training and our Learning Manager provides education sessions on relevant topics across the year.

  • Do I need a doctor’s referral?

    No. We can help anyone, anytime. Just contact us.

Home Care Support

  • Can you assist family carers?

    We can assist family and other care givers to take a break. They may want to return to work or study, enjoy some leisure time or catch up with friends. Many family members appreciate a chance to enjoy time with the person they care for, while we take over some of the chores.

  • Can you help me on the weekend or after hours?

    Yes. We visit in the evenings, can arrange overnight or 24 hour care, and provide services 7 days a week, 365 days a year.

  • Can you help with holidays and day trips?

    Yes. Just let us know what you are planning and we will work with you to make it happen. Each situation is different so we are flexible and will consider the welfare of you and our staff.

Personal Care Support

  • What happens if there is a medical emergency?

    Our in-home care team members are trained in first aid and basic life support to assist you until an ambulance arrives. We have an after hours service that can respond to any situation that may occur overnight or on weekends.

  • Can you help me get to appointments or other places?

    Yes. Our team can provide transport to medical appointments, other appointments such as the hairdresser, social functions, community events and just about anywhere else you would like to go.

Contact us for NDIS housing vacancies today and enjoy a comfortable and supported lifestyle. 

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